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[Official Statement] UPDATE / balladins Hotels Opening

A note from the General Management of balladins Hotels following the announcements of March 14, 2020.& March 16, 2020

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Dear #balladinsFamily members,

Following new government directives aimed at stopping the Coronavirus - Covid 19 pandemic, we would like to confirm that OUR HOTELS HAVE THE POSSIBILITY TO REMAIN OPEN *, as hotel activity does not fall within the scope of this restriction.

  • However, OUR RESTAURANTS AND BARS WILL BE CLOSED until further notice.
  • We ADAPT OUR BREAKFAST OFFERS, and continue to offer this service during your stays in our hotels.

Please find underneath the list of the closed hotels (constant update) :

  • urban by balladins Lille***
  • urban by balladins Annecy / Cran Gevrier***
  • authentic by balladins Dijon Marsannay***
  • urban by balladins Eaubonne*** 
  • initial by balladins La Roche sur Yon***
  • initial by balladins Genève / St Genis Pouilly :  Telephone and physical reception of customers with reservations is guaranteed. However, in addition to the Breakfast offer which is reviewed, Housekeeping is also adapted.

The whole #Teamballadins is on the lookout to ensure:

  • To its customers a stay in the best conditions, of SECURITY and COMFORT.
  • To its employees, optimal working conditions respecting the SAFETY conditions. And also, an ATTENTIVE EAR, at all times, to provide answers to everyone's questions.

For further information, we remain at your disposal via our social networks (Facebook, Twitter, Instagram, Linkedin), our chatbot or by email Service.Clients@balladins.com.

Our Central Reservation can be reached from Monday to Friday from 9 a.m. to 5 p.m. on +33 (0)1 55 85 93 62

More than ever, we are #Together to face the situation.


* The balladins brand being managed under the franchise model and brand license, we nevertheless leave the possibility to hotelowners to close their establishment in view of the situation.

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